Refund Policy
Last updated:
1. Refund Eligibility
We offer a 30-day money-back guarantee on all paid programs and services. If you're not satisfied with your purchase for any reason, you may request a full refund within 30 days of your purchase date.
2. How to Request a Refund
To request a refund:
- Contact us at info@glowscrub.world with your order information
- Provide your name, email address, and purchase date
- Briefly explain your reason for requesting a refund
- We will respond within 5 business days to process your refund
3. Processing Timeline
Once we approve your refund request, it typically takes 5-10 business days for the funds to appear back in your account, depending on your payment method and financial institution.
4. Non-Refundable Items
The following are not eligible for refund:
- Items purchased more than 30 days ago
- Free educational content (no refund applicable)
- Services that have been substantially completed or accessed
5. Refund Method
Refunds will be issued to the original payment method used for the purchase. If your original payment method is no longer available, we will provide alternative instructions.
6. Cancellation of Subscriptions
If you have an ongoing subscription or program enrollment, you may cancel at any time. Cancellations take effect immediately, and you will not be charged for future billing periods.
7. No Questions Asked
We pride ourselves on straightforward refunds. You don't need to provide extensive justification—if you're not satisfied within 30 days, we'll refund your payment.
8. Contact Information
For refund requests or questions about this policy:
Email: info@glowscrub.world
Phone: +1-503-847-2156
9. Policy Changes
We reserve the right to modify this refund policy. Any changes will be posted on this page with an updated last-modified date.